Karlen has more than 20 years of IT experience, including his most recent position as a cyber security incident commander for Secureworks where he guided senior leadership through managing business impacts and mitigating risks. Prior to that, Karlen led a global team of program managers, engineers, and consultants responsible for the success of implementation, training, tuning, and operations. He is certified as a Project Management Professional, GIAC Certified Incident Handler, and ITIL v3 Expert.
