Manage

We have seen time and time again that most organizations are missing a critical layer of oversight and communication between the directives coming from leadership and the reality of the IT department on the ground.  Have you found yourself asking questions like the ones below?

• • How much am I spending on IT?
  • Am I secure?
  • What value am I getting for my IT spend?
  • Am I in danger of being out of compliance with the software we use?
  • How do I know my staff and vendors are delivering the intended results?
  • Is anyone looking out for our future?
  • How do I account for and mitigate any new risks to my business?

Not to worry, after you have an IT and security program in place, these are just a few of the questions that Manage will help you answer regarding your IT department. Our manage services provide the “glue” to keep the executive and IT leadership teams in sync. The goal of our manage services is to hold IT, staff, and vendors accountable and to establish the means to communicate changes in priorities and/or direction from leadership through policies, the roadmap, and your known risks. In our view, effective management focuses on the established budget, key metrics, and hardware and software life cycles, setting a vision for the future in the form of a roadmap for effecting desired change and the constant monitoring of risks to ensure controls are keeping up with current threats.

Whether you need help with individual focus areas or one of our vCIOs can help you with an overhaul of this entire domain, we are here to help support you in this critical space.