• Houston
  • Anywhere

This role is based in Houston, TX. The I.T. Support Specialist is responsible for providing Tier 1 and 2 phone, remote, and desktop support for the firm’s end users. Additional duties include assisting in I.T. projects, onboarding new hires, documenting procedures, and maintaining inventory.

Requirements:

  • A Bachelor’s degree in computer science, business, related discipline or related experience in lieu of education
  • 3 to 5 years of relevant experience with supporting operating systems, applications, desktops and servers is preferred
  • Strong attention to detail
  • Strong communication and teamwork skills
  • Ability to multi-task and prioritize workflows with ease and professionalism
  • Ability to meet established deadlines as well as ensuring that work is complete and accurate
  • Certifications or experience in relevant technologies such as Citrix XenApp, Microsoft Active Directory, Microsoft Office 365, SharePoint, Kaseya, VMWare, CCH ProSystem fx, hardware certifications, and other associated technologies is preferred
  • Some travel, holiday, and after-hour work required

Submit your resume

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